Delivery Information

Here you’ll find everything you need to know about our delivery options. From free next working day delivery on most products to postcode-based charges and pallet delivery details — we’ve made it easy to understand what to expect when you order with us.

Delivery Information

Here you’ll find everything you need to know about our delivery options. From free next working day delivery on most products to postcode-based charges and pallet delivery details — we’ve made it easy to understand what to expect when you order with us.

Delivery Information

Looking to upgrade your heating system or planning a new installation? At Electric Radiator Shop, we offer personalized heating solutions tailored to your specific needs. Our expert team is here to provide you with a customized quote, ensuring optimal comfort and energy efficiency for your space.

Free Next Working Day Delivery

  • We offer free next working day delivery on most products if the order is placed before 11 AM (Mon–Fri).
  • Orders placed after 11 AM or on Friday will be dispatched the next working day (typically Monday).

Standard Delivery for Islands & Highlands

Customers in the Islands and Highlands will receive free standard delivery (2–5 working days) for the following product ranges:

Delivery Charges by Postcode

Delivery charges apply for the following product ranges:

Charges vary based on delivery postcode. Please refer to the table below for applicable rates.

Note: Some oversized or heavy products attract an additional Exceptional Product Charge due to pallet shipping requirements.

Exceptional Products:

These items are shipped on pallets and incur premium delivery charges as shown.

Special Order Radiators – Digiline Range

Some specific models in our Digi-Line electric radiator range are classified as special order items, meaning they may require additional lead time for delivery.

Failed Deliveries

For Accorto, Vanguard, Contract, Designer, Smartpanel heaters, Towel Rails, and Hot Water Cylinders:

  • If a delivery attempt fails, the next delivery will be free.

For Aeroflow, Digiline, and Thermstore HHR Heaters:

  •  If delivery fails, the customer must pay the full delivery charge again based on the destination postcode.

Free Pallet Delivery for Bulk Orders

Ordering 3 or more of the following products? You’ll receive FREE pallet delivery:

If you have any questions about delivery charges or options, please contact our team before placing your order. We’re here to help you make the right choice with clear delivery expectations.